An error has occurred in the online portal software.
Creating your username and password: Your username is your email address and your password is created by you. A password must include three of the following: an uppercase letter, a lowercase letter, a number, a punctuation mark. Try a different password if you receive an error message.
If that doesn't work, or you are experiencing any other account or password challenges, phone 780-467-2211 or any recreation facility.
If you have previously registered for a program, owned a Millennium Card or have made a recreation facility booking and do not remember your account password, please reset your password rather than create a new account.
Adding family members/dependents: Login to your account and select "Family/Groups" followed by "Create Group" or "Add".
To register family members/dependents into a course or add new members to your Family/Group, you must be identified as the "Owner" of the Family/Group. To have the "Owner" of your Family/Group changed or to edit a family member's information, phone 780-467-2211 or visit a facility in person.
Questions? Email email@example.com or call 780-467-2211 (Monday to Friday, 8:30 a.m. to 4:30 p.m.).
Step 1: Login
Step 2: Choose the desired facility and activity.
Step 3: Select the person to book and press "select"
Step 4: From here, you can choose the desired date and time.
Step 5: To book additional family members, select the "continue shopping" button and follow Steps 3 to 5. It is very important to press "Go" after you select which family member to book. Do not use the browser back button to add items to your cart.
Is my booking confirmed? Check that your upcoming activity timeslot is booked by logging into your account and select "Bookings". If you booking is not showing, call a recreation facility or email firstname.lastname@example.org
If you are unable to attend your activity timeslot, please cancel before it begins by calling any recreation facility.
Search for programs:In the search bar, enter keywords or the name of the course you are searching for. Or, select "Registered Programs" and filter by program type.
I want to be added to a waitlist. If the program you are interested in has a waitlist, you can add yourself by selecting "Book" and then "Waitlist". You will be able to view what courses you or a family/group member are waitlisted for by logging into your account, and selecting "My Courses". Select the down arrow under "Type" and choose "Waitlisted Courses" and then select the relevant person.
How do I register my dependent into a program? Login to your account or create a new one; reset your password if you forget yours (which is now managed by you). Go to the Family/Groups tab and check to see if your dependent is listed under your Family group. If not, select either "Create Group" or "Add" and enter your dependent's information.
When registering for a program, you will be given the option of who you are booking. Select the dependent's name and press "GO" and continue shopping or check out.
Note: To register family members/dependents into a course or add new members to your Family/Group, you must be identified as the "Owner" of the Family/Group. To have the "Owner" of your Family/Group changed or to edit a family member's information, call 780-467-2211.
Will I be notified if my program is cancelled? Yes.
Will I receive a receipt? Yes, it will be sent to the email used to set up your online account.
Where are the golf programs? Register for spring and summer golf camps and lessons using Chronogolf. Visit thebroadmoor.ca.
What's the policy for withdrawing or transferring my program enrollment? After a course starts, refunds will be given up to the beginning of the third class and will be pro-rated from the time you notify us of your withdrawal. No refunds will be given after the third class.
Monday to Friday, 8:30 a.m. to 4:30 p.m.
Programs: email@example.com or 780-467-2211
Technical assistance: firstname.lastname@example.org